REFUND POLICY CANCELLATION PRIOR  TO SHIPMENT

If you cancel your order(s) before it ships from our warehouse, you will not be  charged any additional fees. We require a cancellation request to be submitted  by emailing us at [email protected] 

Once the cancellation request is received, a full refund will be initiated. We  would advise a cancellation request within 24 hours upon your order submission  in order for a cancellation prior to goods shipment

REFUND POLICY 

Your full refund will be issued once we have received and examined the  returned goods at our return center. Once the returned goods fulfil our return  policy, the full refund will be initiated. The method of refund will be processed  depending on your original payment method: 

- Online Bank Transfer, full refunds will be credited into your bank account via  online bank transfer, which should be posted within 3-5 working days. - Credit card refunds services, refunds will be sent to the card-issuing bank. Kindly contact your card-issuing bank with regards to the duration of the credit  refunds.